![]() ![]() With the Power Pack real-time analytics and historical reports on call queues, administrators can review calling data such as active, held, waiting, answered, and abandoned calls to make data-driven decisions surrounding call handling management. Zoom Phone Power Pack: Designed to support a variety of Zoom Phone users, the Power Pack add-on offers a sleek desktop experience with a persistent awareness panel that allows employees handling consistent call velocity to easily manage calls with their teams and provide superior customer experience.Here’s a roundup of the main updates: Zoom Phone These updates include new hardware support for Zoom Rooms expanded purchase plans availability, integrations, and features for Zoom Phone as well as a new video background option for Zoom Meetings. Over the last year, we’ve delivered hundreds of feature updates to our platform, and with our latest round of updates, we’re continuing our effort to bring you the innovative features that streamline workflows and create flexible, effective communication and collaboration. ![]()
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